This Privacy Policy outlines how “Pranhimah Marketing Pvt Ltd” (hereinafter referred to as "Pranhimah") collects, processes, uses, and safeguards personal data received from its Direct Sellers and customers. It also explains your rights and how you can contact us regarding privacy practices. By engaging with Pranhimah, you consent to the practices described herein.

Definitions

Personal Information: Refers to any information that relates to an identifiable natural person, either directly or indirectly, when combined with other available data.

Sensitive Personal Data Includes information about:

• - Passwords
• - Financial details (e.g., bank account, credit/debit card, or other payment instruments)
• - Physical, physiological, and mental health
• - Sexual orientation
• - Medical history and biometric information
• - Identification documents (e.g., PAN card, Aadhaar, driving license, voter ID)
• - Any other information collected to facilitate company operations

Note: Publicly available data and information accessible under the “Right to Information Act, 2005”, or any other law, are excluded from the definition of sensitive data.

Website: Refers to – www.pranhimah.in ---

How We Collect or Receive Personal Data

• 1. Registration: Personal data is collected when you fill out and submit the registration form, either physically or electronically, to become a Pranhimah Direct Seller.
• 2. Transactions: Data may be collected when you log in to your Direct Seller account on the website and place orders or utilize services.
• 3. Contact Us Forms: Personal information provided via forms, emails, or calls made through the "Contact Us" page on the website is collected.
• 4. Cookies: Pranhimah uses cookies or similar technologies to track website usage. This includes browser type, device details, and IP address. You may disable cookies in your browser settings; however, certain features of the website may not function properly.

Types of Personal Data We May Collect

General Personal Data:

• - Contact details (name, address, phone number, email)
• - Gender, age, marital status, and nationality
• - Product preferences, purchasing habits, and transaction history
• - Website usage information (IP address, browser type, operating system)
• - Performance data under the Pranhimah Sales & Marketing Plan

Sensitive Personal Data:

• - Passwords
• - Financial details (e.g., bank account, payment card details)

Sensitive data is only processed with your consent or in compliance with applicable legal requirements.

Purpose of Data Collection

We collect and use your data to:

• - Facilitate your registration and manage your account as a Direct Seller
• - Process orders and deliver products or services
• - Communicate with you about updates, new products, and services
• - Evaluate and improve business performance, including tracking your sales and achievements
• - Enforce contractual obligations and resolve disputes
• - Comply with legal obligations and regulatory requirements
• - Enhance website functionality using cookies and similar tools

If you choose not to provide required personal data or withdraw consent, we may be unable to provide services and reserve the right to terminate your association with Pranhimah.

Sharing Personal Data

Pranhimah does not sell, rent, or trade your personal data. Data is shared only under the following circumstances: 1. Internal Use: With entities within the Pranhimah group for necessary business purposes. 2. Third-Party Service Providers: For logistics, payment processing, and operational support. These entities are bound by confidentiality agreements and must adhere to data protection laws. 3. Legal Compliance: With government authorities or other third parties when required by law or to protect the rights, property, or safety of Pranhimah or others. 4. Direct Seller Support: With upline or downline Direct Sellers for support purposes, but excluding sensitive details like your address, complaints, or age. --- Data Protection Measures Pranhimah implements robust technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse. While we strive to ensure data security, no system can guarantee absolute protection. --- Retention of Personal Data We retain your data only as long as necessary for the purposes outlined or as required by law. Data is securely deleted once it is no longer needed. --- Your Rights As a data subject, you have the right to: 1. Access and review your personal data by contacting us. 2. Request corrections to inaccurate or outdated information. 3. Withdraw consent for data processing, subject to applicable laws. 4. Request the deletion of personal data under certain conditions, including when the purpose of processing has been fulfilled. To exercise your rights, contact us at- support@pranhimah.in --- Privacy for Minors Pranhimah does not knowingly collect data from individuals under the age of 18. If such data is identified, it will be promptly deleted. Parents or guardians may contact us to ensure the removal of such information. --- Updates to this Privacy Policy Pranhimah reserves the right to update this policy periodically. Changes will be posted on “www.pranhimah.in” Significant updates will be communicated through appropriate channels. --- Filing a Privacy Complaint If you have concerns about your data privacy, please contact our “Grievance Officer”: Grievance Officer Name: Dhrubajyoti Hazarika Email: pranhimahgrievances@gmail.com Address: C/O Swapna Saikia, Rajabari Road, Narengi, Guwahati (Assam), Pin Code: 781026 Complaints will be addressed within 30 days of receipt. By engaging with Pranhimah, you acknowledge acceptance of this Privacy Policy. For further questions, contact us at - support@pranhimah.in